ServiceNow Developer in Smyrna, GA at HUNTER Technical Resources

Date Posted: 6/12/2019

Job Snapshot

Job Description

ServiceNow Developer

Responsibilities

  • Assists Scrum Master/Business Analyst/Product Manager in estimating the level of effort
  • Takes ownership of high level/complex business requirements and works them to completion
  • Understand business user stories/requirements to provide the technical design and solution for product enhancements/new features.
  • Collaborate with many teams and stakeholders locally and remote to efficiently and effectively deliver product enhancements, new features, and defect fixes.
  • Provide updated documentation of all product work, including but not limited to, design documentation, technical operations/support documentation, and release notes.
  • Support existing and build new interfaces and have a good understanding of available integrations with 3rd party tools.
  • Ensure all work adheres to the processes, policies and best practices for development and the platform for ServiceNow.
  • Maintain updated knowledge of product capabilities to ensure we are best utilizing the platform with minimal customization.
  • Contribute to the evaluation/execution of ServiceNow upgrades
  • Participate in daily standups to report status, delays and risks to scrum master/team leads/management.
  • Work with members of the team, vendors, and other teams in support of application performance tuning and troubleshooting.
  • Ensure the system maintains compliance with policies and procedures
  • Practices safety conscious behaviors in all processes and procedures.
  • Serve as a mentor to other team members and provide technical guidance to the process and management teams.
  • May perform other duties as assigned.

Qualifications:

  • 3 or more years of experience in application design, development, installation, and modification
  • 3 or more years of experience in ServiceNow development, certification preferred
  • 2 or more years of experience in Agile development practices, Kanban / Safe preferred
  • Demonstrable experience with scripting languages including but not limited to: JavaScript, Web Services, HTML, CSS, Jelly, Angular JS.
  • Demonstrable experience creating and maintaining business rules, data policies, client scripts, UI policies, UI Actions, Notifications, ACLs, Workflow, Variables, Portal Widgets, and Flow Designer Flows
  • Demonstrable experience creating and maintaining configuration and customization to the ITSM, ITOM, and ITBM suites in the ServiceNow Platform including Service Portal
  • ITSM Foundations certification preferred

Education and/or Experience: Bachelors’ degree or higher preferably in a technical or scientific field

Computer Skills: 

  • Microsoft suite with emphasis on Excel, Powerpoint, Word
  • Background and experience with Service Now platform.  
  • ServiceNow platform experience required