Client Implementation Specialist in Plano, TX at HUNTER Technical Resources

Date Posted: 11/6/2020

Job Snapshot

  • Employee Type:
  • Location:
    Plano, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Job ID:

Job Description



Essential Functions
  • Develop long-term relationships with assigned clients, connecting with key business executives and stakeholders.
  • Client advocate, acting as the liaison between client and cross-functional teams to ensure timely and successful delivery of solutions to satisfy the client' s needs.
  • Accurately update work management systems for daily tasks, tracking and documentation of client data, and internal updates of assigned work.
  • Must utilize strong adaptability skills and become an expert on our proprietary products, through classroom, web and on the job training and experience
  • Facilitate user acceptance testing to ensure the product meets client' s expectations
  • Manage multiple implementations, while maintaining on-time deliverables
  • Conduct training sessions that are client specific based on the applications
  • Ability to foster, develop and maintain professional and collaborative working relationships. Must be able to get along with others, i.e., peers, supervisors, outside clients, and vendors.

Knowledge/Skills/Experience Required
  • Demonstrated expertise in Client Relationship Management
  • 2+ years of proven experience in software implementation
  • Strong communication skills with exceptional presentation expertise
  • Ability to manage conflicting priorities
  • Strong troubleshooting skills and ability to follow procedures
  • Strong attention to detail and organizational skills
  • Proficient in Microsoft Office Suite
  • Previous Real Estate Lending or Title industry experience preferred