Desktop Support Analyst in Houston, TX at HUNTER Technical Resources

Date Posted: 10/28/2019

Job Snapshot

Job Description


DESKTOP SUPPORT ANALYST
CONTRACT ROLE IN HOUSTON, TX

ALL QUALIFIED CANDIDATES MUST BE PROFICIENT IN SPANISH.

POSITION DESCRIPTION
Provide Support Services incident resolution, service request fulfillment, asset lifecycle and client relationship management services in a dual Service Desk and Client Support role in a dynamic environment of continuously changing service demand
Provide Service Desk incident response/resolution and service request fulfillment services by engaging clients via multiple channels and managing client expectations as the primary point of contact
Provide Client Support personal computing (workstation/desktop/laptop/tablet) (HW), software (SW), operating system (OS), mobile connectivity & peripherals focused support services

REQUIRED QUALIFICATIONS
Educated to degree level preferably in Information Technology
Experience in application support environment
Strong interpersonal and communication skills
Deep knowledge in infrastructure concepts and set up
Experience working with or supporting MS Windows 7 & Windows 10 
Experience working with or supporting MS office Suites 2010 & 2013