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Implementation Consultant in Peachtree Corners, GA at HUNTER Technical Resources

Date Posted: 6/6/2019

Job Snapshot

Job Description

Responsibilities:

  • Act as a hands-on, consultative on-boarding specialist to guide new customers from contract signature to fully-functioning “Operational” status
  • Shepherd new Customers through training, account configuration, and deriving solutions to complex issues relating to optimizing their financial operations and workflow across multiple systems
  • Work comfortably and credibly with dynamic CEOs, CFOs, and accounting staff in high growth, emerging SaaS businesses
  • Provide product expertise across the following areas: subscription analytics, revenue recognition accounting, invoicing processes and payments processes. Don’t worry, we will teach you what you need to know, and you will become an expert at subscription financial operations
  • Help customers achieve their desired business outcomes while also driving customer accountability to complete on-boarding projects in a timely manner
  • Establish new customers as passionate champions based on their satisfaction with our product, processes and people
  • Collaborate with management to refine client on-boarding processes
  • Strive to continuously improve skills and demonstrate a willingness to learn and establish best practices

Requirements:

  • 4+ years in a customer-facing, account management or implementation role at a SaaS company
  • 2+ years driving projects and meetings via web conference and phone
  • Accounting & finance background in a recurring revenue business is highly valued
  • Experience helping customers implement B2B SaaS solutions is highly valued
  • Experience with integrating & enabling workflows across multiple B2B SaaS products is preferred
  • Project management certifications are very helpful