IT Manager / Technology Director in Duluth, GA at HUNTER Technical Resources

Date Posted: 11/7/2019

Job Snapshot

Job Description

Job Title: Technology Director
Department: Technology Department
Reports to: Chief Executive Officer
Location: Duluth, GA


  1. Leads all Technology & Infrastructure to ensure 99.99% up time of critical operational systems for this 24-hour television network. Establishes, plans, and administers the overall policies and goals for the technology department. Identify opportunities and recommends detailed solutions for the entire infrastructure including but not limited to network, VOIP phone system(s), security system, fiber and storage. Maintain Windows network, VOIP phone system, and security cameras to ensure 99.99% up time to support critical television studio and sales operations. Leads external contractors as needed for software and network operations. Analyzes the needs of different departments and determines ways to meet business objectives by modifying existing or developing new processes. Oversee all technology needs. Requires a bachelor's degree in a related area with at least 10 years of experience in the technology field. Preferred MSCE, MCITP and/or Cisco certification(s). Familiarity with a variety of technology concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others.

    PRIMARY RESPONSIBILITIES
    - Lead all infrastructure efforts to ensure 99.99% up-time of critical sales & television operations
    - Supervise the operations of the Technology staff
    - Provide recommendations for Technology improvements to the network
    - Identify opportunities and recommend solutions to ensure maximum up time.
    - Understand the overall needs of the various departments to improve productivity and performance
    - Ability to research and resolve problems
    - Oversee the efforts of external contractors as required including our CRM software developers and network engineers
    - Oversee and manage external vendors as required including SAAS and datacenter environments
    - Maintain PCI Environment
    - Oversee Security Camera technology
    - Manage Disaster Recovery/Business Continuity datacenter
    - Provide network assistance as 3rd level escalation

KNOWLEDGE AND SKILL REQUIREMENTS
- Bachelor’s Degree and 10 years’ experience
- 5 years Management experience
- MSCE or MCITP certification preferred
- Shoretel VOIP experience helpful
- Cisco Certification helpful
- Database experience helpful
- Linux experience helpful
- VMWare experience preferred
- Budgeting and procurement experience preferred
- Payment Card Industry Data Security Standard (PCI DSS) experience
- Excellent verbal and written communication skills