JIRA SME/Reporting Analyst in Alpharetta, GA at HUNTER Technical Resources

Date Posted: 10/5/2019

Job Snapshot

  • Employee Type:
  • Job Type:
  • Experience:
    At least 2 year(s)
  • Date Posted:
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Job Description


The Jira SME/Report Analyst will be responsible for the following functions:
  • Create and copy projects
  • Design and implement custom workflows, fields, permission schemes, post functions, etc.
  • Build filters, custom dashboards, and reports to provide end-users and business leadership with meaningful operational/performance metrics and status reports
  • Create and maintain detailed technical and user-facing documentation for internal reports and dashboards
  • Provide recommendations to end users and leaders on best practices and standardization in implementing and leveraging processes within Jira
  • Train new staff on Jira/Confluence and navigating our projects and spaces
  • Provide user management, training, and support for Jira to development and project teams
  • Act as business unit liaison to enterprise Jira admin group
  • Support the data migration from other Jira instances into the main GCS BU Jira instance
  • Serve as internal SME on implementation, management, and support of Jira
  • Determine ways to optimize and improve Jira setup and process workflows and identify where functionality can or cannot meet user requests.
  • Support multiple projects, including set-up and management of users, project roles, and time tracking.

  • 2+ years of hands-on experience managing Jira & Confluence
  • Experience building, managing and enforcing standards
  • Effectively prioritizes work, troubleshoots issues, communicates, and completes tasks on time
  • Experience working on an agile development team, Scrum preferred
  • Must have experience using JQL statements & data extraction from Jira
  • Must have strong Excel reporting abilities; Pivot tables, pivot charts, slicers, building dashboards