Nexthink Analyst in Norcross, GA at HUNTER Technical Resources

Date Posted: 7/9/2019

Job Snapshot

Job Description

Nexthink Analyst 
Contract to Hire role in Norcross, GA

You will be responsible for performing daily system monitoring, implementing metrics, and reviewing trends to proactively tackle technical issues prior to end user impact.  Other duties include but are not limited to analyzing existing IT infrastructure, applying new ideas and solutions on an ongoing basis, and proactively identifying, troubleshooting, and solving complicated technical issues amongst a global enterprise environment.  
 
Required: 
•        In-depth knowledge of Nexthink technology; at least 1-2 years of Nexthink implementation experience. 
•        Ability to implement all aspects of Nexthink technology into environment (including but not limited to ServiceNow integration components, investigations, metrics, dashboards, data presentations for upper management, and user access management). 
•        Ability to analyze data, recognize trends, and react accordingly. 
•        Working knowledge of and experience with ServiceNow 
•        Strong scripting skills (minimum PowerShell, and NXSQL) 
•        Basic knowledge of Microsoft Active Directory 
•        Capability to read and write technical documentation 
•        High motivation for self-development and staying abreast with current technology trends. 
•        Ability to work independently with little oversight 
•        Ability to support multiple business needs at once and work amongst cross-functional teams 
•        Good interpersonal skills and customer handling skills