NOC Technician in Atlanta, GA at HUNTER Technical Resources

Date Posted: 1/9/2020

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Atlanta, GA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    1/9/2020
  • Job ID:
    4913843

Job Description


NOC Technician

Responsibilities:
  • Monitor alerts and determine appropriate disposition
  • Troubleshoot and escalate detected issues in a timely manner
  • Perform log management activities
  • Manage problems and incidents in collaboration with appropriate business unit and resources
  • Compile information and document runbooks for common issues
  • Participate in production deployment activities
  • Contribute to process improvement activities

Requirements:
  • Minimum 2 years’ experience working in IT Support or similar role
  • Basic knowledge of Networking and Computer system concepts
  • Basic understanding of Linux environment
  • Basic troubleshooting and problem-solving skills
  • Ability to assess and prioritize issues/problems to include appropriate resolution/escalation
  • Ability to communicate in a clear and effective manner either in written or verbal form
  • Ability to work in a fast-paced environment with a moderate workload
  • Ability to work independently with minimal supervision
  • Ability to establish and maintain positive working relationships with other employees
  • Ability to work flexible schedule based on business needs
  • Ability to work onsite (full-time) in Mid-town office in Atlanta