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Product Education Content Developer in Charlotte, NC at HUNTER Technical Resources

Date Posted: 3/27/2019

Job Snapshot

Job Description

Product Education Content Developer

Job Summary:

  • Build internal, partner, and customer-facing support materials for products in video and written format from existing materials as well as from stakeholder interviews and other internal resources
  • Create video storyboards and scripts, introductory videos, how-to videos, technical guides, Quick Reference Guides, and Job Aids
  • Conduct thorough needs analysis with project stakeholders and solicit feedback on content created
  • Validate content accuracy and update documented capabilities, processes, screenshots and screen captures to correspond with latest version of software
  • Perform professional audio narration (voice-over) to accompany video support materials where appropriate

Requirements:

  • Skilled Adobe creative suite, including Photoshop, Premiere, InDesign, and After Effects
  • Skilled in MS Office Suite, including MS Word, and MS PowerPoint
  • Strength in both written language and visual design
  • Ability to communicate with multiple organizational layers to gather needs and implement feedback
  • Experience in restaurant and retail industries is a plus

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