Remedy Database Administrator in Sandy Springs, GA at HUNTER Technical Resources

Date Posted: 7/17/2019

Job Snapshot

Job Description

Database Administrator 

  • Extensive Remedy administration experience
  • Experience with installing, patching, and upgrading Remedy ITSM (Incident, Problem, Change, Asset, Knowledge, Service Level, and Service Request Management)
  • Solid understanding of architecture including load balancing, high availability, scalability, and fail-over solutions
  • Ability to review user requirements, provide feedback with respect to ITSM capabilities, and implement well engineered solutions
  • Ability to leverage built-in ITSM capabilities in satisfying user requirements
  • Experience with installing and configuring Remedy Single Sign On, BMC Remedy Smart Reporting
  • Experience with installing Mid-Tier and Tomcat
  • Experience configuring server groups
  • Experience in advanced troubleshooting (e.g. Server logs, plugin logs, etc.)
  • Experience in BMC Discovery and TPLs
  • Extensive experience using Developer Studio to customize ITSM modules
  • Experienced in using Atrium Integrator Spoon
  • Experienced in DCIM tool like Nlyte
  • Able to modify approval mappings as needed
  • Advanced data analysis skills including Standard Query Language (SQL)
  • Experience with Windows, Solaris, and Linux operating systems
  • Graduate degree preferred 
  • Minimum of 8+ years related experience 
  • Strong negotiation skills 
  • Excellent written and oral communication skills, including presentation skills 
  • Strong working knowledge of ITIL process framework. ITIL Foundation Certification. Ability to continue ITIL training certification