Sr. Network Engineer in Alpharetta, GA at HUNTER Technical Resources

Date Posted: 11/4/2019

Job Snapshot

Job Description

We are looking for a Senior Network Engineer who is responsible for the design, operations, maintenance, and troubleshooting of Network, Voice and Security infrastructure. This role must be able to quickly learn modern technologies and have a broad range of skills encompassing Cloud environments, data centers, manufacturing sites and business offices.  Knowledge should include all network hardware, security hardware, Windows Server and Active Directory functionality.  Responsibilities will include managing the day-to-day operations and control of all equipment within wide and local area network infrastructure and Cloud. Candidate must have demonstrated customer service skills while dealing with business partners and all levels of management.? Attention to detail is vital, as well as the ability to independently follow-up on details until a problem is resolved or projects are seen through to completion. Some travel expected, excellent customer interaction skills and occasional scheduled off-hours service for upgrades and maintenance will be required.

Principal Accountabilities 

Provide technical and operational guidance, Cloud Network support (Azure), review Architecture, management and oversight of Network/security for the global Avanos business  which mainly comprises of Cisco, Avaya, Forcepoint technologies.

Design, implement and maintain network and security technology, (i.e., routers, switches, firewalls, Wireless access points, NAC, Web Filtering), monitoring software, Remote Access, VPN’ s and Encryption technology

Assist in managing budget and manage all documentation related Network, voice and Network Security working with 3rd party Managed Service Providers

Partner with ITS Security, Cloud/Data center operations and application support teams to understand current and future needs for voice, data, security and mobile networks and develop/translate infrastructure requirements 

Perform analysis of network/security needs to design solutions to satisfy requirements.  Includes the integration and installation of network hardware and software

Provide operational direction and management of multiple on-site and off-site outsourced ITS resources and vendor service providers 

Ensure maximum possible service availability and performance by identifying and responding to faults on Avanos’ s systems and networks, liaising with 3rd party suppliers, and handling escalation through to resolution

Knowledge of Voice systems (Avaya, Cisco and Microsoft Phone System) and maintenance

Perform analysis on suspicious activity to ensure network security against unauthorized use 

Keep ticketing and work order system logs up to date.  Manage incident identification and response, which includes correctly identifying and evaluating incidents

Ensure proper and consistent communication to clients and internal leadership aligns with policy and procedures, SLAs, metrics reporting and contractual agreements 

Preferred Qualifications and Experience 

BA or BS in a Computer Science or Information systems related discipline required 

8+ years of progressive hands-on experience with network operating systems, wide area networks, Local area networks, IP based telephony systems

8+ years demonstrated experience with Network/security infrastructure technologies like Firewalls, IDS/IPS, Proxies, encryption and other security related disciplines

Experience in managing Network and Security within Public Cloud (Azure preferred)

In-depth knowledge of TCP/IP protocols, IP Addressing, routing, switching, IPSEC VPN, Packet Capture and analysis, and normal operations of Active Directory (DNS, DHCP), Windows OS, deep understanding of OSI model

Experience in providing operational management and coordination with Network Service providers like AT&T

Ability to function independently with minimal supervision and within a team environment.

Must be able to work a flexible schedule including nights, weekends and holidays as needed

Excellent oral and written communication skills

Prefer individual to be a Certified in CISSP, CCSP, CCNP, or CCNP Security.

ITIL knowledge certification is a plus