Sr. ServiceNow Developer in Durham, NC at HUNTER Technical Resources

Date Posted: 9/30/2019

Job Snapshot

Job Description


The ServiceNow Developer, in working with the ServiceNow Solution Architect, will design, develop, test and deploy applications hosted on the ServiceNow platform to meet clients' requirements and business objectives. The ideal candidate possesses the appropriate level of ServiceNow experience and skills to lead junior level resources with minimal ServiceNow experience.
• Serves as a subject matter expert for the ServiceNow platform directing and advising other members of the development team
• Develops and maintains ServiceNow platform and custom applications
• Follows best practices and client guidelines and standards
• Researches technical issues using web sites, vendor support procedures and other troubleshooting methods
• Participates in projects and support issues associated with ServiceNow applications, liaising with appropriate IT departments as well as associated vendors
• Provides appropriate IT associates with technical training, support and secondary documentation for ServiceNow applications
• Creates requests for change in association to the ServiceNow platform as necessary
• Continually reviews the efficiency and effectiveness of the ServiceNow platform and applications
• Maintains a current knowledge of ServiceNow product offerings and other supporting technologies

• 2+ years of experience as a ServiceNow developer
• ServiceNow Certified Developer / Current Certificate required
• Bachelor’s degree or four or more years of work experience.
• Four or more years of relevant work experience.
• Two or more years of hands-on experience developing large global enterprise ServiceNow instance which includes releases on London or later.
• Ability to customize workflows, code Business Rules and UI Scripts using JavaScript to create custom applications and configurations on the ServiceNow platform.
• Experience in configuration and customization of the following modules: Service Request Management, Service Portal, Incident, Problem, Change and Knowledge Management, Performance Analytics and reporting, Asset management, integrations, and custom applications.
• Demonstrated excellent communication skills with non-technical staff and with clients.

• Experience with web development technologies like HTML and standard libraries like Angular.js etc.
• Experience with ITIL methodology
• Experience working in an Agile/Scrum environment.
• Experience in the technology or telecommunications industry.


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