Technology Operations Analyst in Carmel, IN at HUNTER Technical Resources

Date Posted: 2/11/2020

Job Snapshot

Job Description

Summary:

The Technology Operations Analyst is responsible for coordinating and executing the processing of all production control jobs, programs, and peripheral equipment. The Technology Operations Analyst monitors and tracks production data processes, mitigates service interruptions, provides status on data processes, identifies data quality issues and facilitates their resolution. The Technology Operations Analyst also plays a role in event and incident management and continual improvement.

Qualifications/Responsibilities:

  • Service delivery (customer service, ticket management, etc...)
  • Intermediate competency in SQL, database, logging & monitoring tools
  • Intermediate ability to troubleshoot and resolve system issues
  • Intermediate understanding of software development processes & tools (SDLC, CI/CD, agile practices, version control, etc...)
  • Ability to design and model processes, performing gap analysis, and identify areas for improvement
  • Independent on-call support for production systems