User Support Specialist in Dallas, TX at HUNTER Technical Resources

Date Posted: 10/10/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Dallas, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    10/10/2018
  • Job ID:
    4279881

Job Description




USER SUPPORT SPECIALIST - DALLAS, TX

Requirements
  • Deliver effective phone end-user training and technical support for information technology systems utilized by the Firm, to include desktop software applications, computers, peripheral devices, and phones.
  • Conduct phone, desk-side training (on occasion) and support for attorneys, paralegals, secretaries and support staff. Assist team members with support, work continuously to improve processes and responses, and document detailed resolutions into a database.

 

Preferred Skills
  • Prior experience in a professional services environment is required.
  •   Prior law firm experience is a plus.
  • Qualified candidates must have in-depth experience manipulating, revising, and repairing MS Word documents.
  • Demonstrated proficiency in Microsoft Office, Document Management Systems, Comparison Tools and Template Packages is desirable.
Candidates must have the flexibility to work in rotating shifts from